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January 30, 2025

AI @ ViVE : How Vouched is Shaping Digital ID Verification with AI

The healthcare landscape is evolving, and as telehealth continues to expand, so does the need for secure, seamless patient identification. At Vouched, we’re bridging this critical gap with AI-powered identity verification, ensuring that patients and providers can connect with confidence—without unnecessary friction.

In a recent conversation with Sandy Vance, our CEO Peter Horadan shared insights on how Vouched is enhancing security, streamlining patient onboarding, and ensuring healthcare compliance. Listen to the full episode here.

Key Insights from the Discussion:

  • Solving Telehealth’s Identity Challenge – Unlike in-person visits where a receptionist verifies a patient’s ID, telehealth requires digital verification. Vouched automates this process with AI, ensuring that the person on a virtual appointment matches their identification documents.

  • Reducing Friction in Healthcare – Our technology enables a smooth, hassle-free onboarding process for patients and providers alike, eliminating the roadblocks of manual ID checks.

  • Ensuring Compliance – Vouched helps healthcare organizations stay compliant with HIPAA and other regulatory requirements by verifying identities with industry-leading accuracy.

  • Cybersecurity & Fraud Prevention – Identity fraud is a growing concern in healthcare. Our AI-driven solutions detect fraudulent documents and prevent unauthorized access to sensitive patient data.

  • The Future of Digital Identity – With biometrics, Digital IDs, and AI-powered verification shaping the next wave of healthcare technology, Vouched is leading the charge in securing virtual patient interactions.

Why It Matters

As healthcare becomes increasingly digital, providers need a secure, reliable way to verify patients without adding complexity. Vouched delivers fast, automated identity verification, ensuring that healthcare organizations can focus on patient care, not paperwork.

A little about Horadan:

Peter Horadan is the CEO of Vouched, a provider of AI-powered identity verification in the healthcare space. He founded Lockstep, developed the first connected accounting platform, and led its successful acquisition by The Sage Group.

Previously, Peter drove Avalara's growth towards its IPO and held technology leadership roles at Concur Technologies and Microsoft. His expertise in SaaS and his strategic vision fuels Vouched’s innovation in digital verification.

Vouched is a rapidly growing company, and was recognized in Inc. 5000’s Fastest Growing-Companies List. It also made the Deloitte Fast 500 in 2024. As healthcare providers continue to use Telehealth to make appointments more convenient, Vouched fills an important role in identity verification, patient satisfaction, and compliance.

Want to hear the full conversation? Listen to the episode here: AI @ ViVE : How Vouched is Shaping Digital ID Verification with AI

Tag(s): News , Podcast

Patrick Williams

Head of Marketing - Vouched

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