You've told us that speed and accuracy in ID verification are paramount—not just for compliance, but for ensuring a seamless customer experience. That's why we've updated our technology to address exactly that. Starting today, customers using our JavaScript Plugin and upgraded to the iFrame will experience these powerful enhancements.
The Update: Designed to Elevate Your Efficiency and Security
Clunky verification processes can slow down your operations and lead to user frustration. Responding to your feedback, we are excited to introduce a development in our technology—enhanced ID Capture & Extraction. This enhancement incorporates continuous video streaming technology, significantly boosting both your efficiency and security with minimal effort required on your part.
Here’s what you’ll gain:
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Higher Completion Rates: See an improvement in completion rates by an average of 5%, with increases up to 13% for those upgrading from older systems. Fewer interruptions mean smoother transactions and a better overall user experience.
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Increased Accuracy: With a 25% improvement in data capture accuracy, expect a noticeable reduction in the need for corrections and follow-ups. This precision facilitates a more reliable verification process.
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Boosted Approval Rates: Experience an increase in approval rates by an average of 6%, and up to 10% in challenging scenarios. This enhancement ensures a higher success rate in verifications, making your processes more effective.
Why This Matters to You & Getting Started
Let's face it, nobody wants to be bogged down by paperwork or slowed by verification delays. With our latest update to the ID Capture & Extraction, enhanced through continuous video streaming technology, you no longer have to worry about these issues. This update is available to all customers using our JS Plugin who have upgraded to the iFrame. There’s no additional setup required, allowing you to start enjoying the benefits right away. Improved accuracy and efficiency mean your users feel secure and valued, leading to better retention and satisfaction.
We're Here to Support You and Want Your Feedback
Your input is vital to our innovation. Please let us know how the updated features are performing in your operations. Your feedback helps us refine and enhance our solutions. You’ve got the technology and the support—now make the most of it. We're excited to see how these enhancements will transform your verification processes and help you deliver exceptional experiences.
For any questions, feedback, or to share how the enhancements are working for you, please reach out to us at friends@vouched.id. We're here to help and eager to hear from you.
Sharon Shi
Sharon Shi leads Customer Success at Vouched, drawing on her extensive experience at Twitter and various ad agencies. In her pivotal role, she focuses on driving customer satisfaction and success while supporting Vouched's growth and market leadership in identity verification.